Payment Policy
Effective from
A booking with Ronin Road Adventures is confirmed only when we receive the deposit and send you a written confirmation (WhatsApp or email). Until then, dates and seats are not held.
Deposit and balance
Domestic treks and road trips (Ladakh, Spiti, Jibhi and the rest of Himachal): 30% of the trip price as a non-refundable deposit at booking; the balance is due 15 days before departure.
International trips (for example Thailand): 40% deposit at booking; the balance is due 30 days before departure, or earlier if a flight, visa or hotel supplier needs payment sooner. We will tell you the exact date in your confirmation.
Bookings made inside the balance-due window must be paid in full at booking.
If the balance is not paid by the due date, we may release your seat and treat the booking as cancelled under the Cancellation and refund policy.
Accepted payment methods
UPI (GPay, PhonePe, Paytm or any UPI app) to the ID shared in your confirmation
Razorpay payment link (cards, net banking, wallets, UPI)
NEFT / IMPS / RTGS bank transfer to the account shared in your confirmation
Cash is accepted only in person at our office, against a receipt
We never ask for payment to a personal number or account that is not in your written confirmation. If anyone does, do not pay and tell us on our official WhatsApp number.
Prices, taxes and charges
All prices are in Indian rupees (INR) unless the trip page says otherwise.
Card and gateway charges, if any, are shown before you pay. Bank charges on transfers are borne by the payer.
Prices quoted for international trips may change before the balance is paid if exchange rates, airfares or government fees change materially. We will show you the revised amount before charging it.
Prices on a confirmed, fully paid booking will not be increased.
Receipts and invoices
We issue a receipt for every payment within 2 working days. Please check that the name and amount on your receipt are correct and tell us within 7 days if they are not.
Payments by third parties and groups
One person may pay for a group. That person is responsible for sharing these policies with everyone they book for, and refunds (where due) are made to the account the payment came from.
Questions
Use the contact form on our website or message us on WhatsApp at +91 98771 33041 with your booking reference.